Satisfied customers are the foundation of our success. Thanks to comprehensive quality management and the use of high-quality components, we are able to offer a 7-year guarantee on our devices.
This makes our company OTOY a pioneer in China. We not only guarantee the highest quality, but also constantly improve our products to always offer our customers the best and to operate effectively.
according to our warranty terms
You can return the item with in 30 days.Easy return and refund of the purchase price
You can test all of our products on our location free of charge
You can provide the super high quality in your market
Comprehensive support for all your lifting equipment needs
Specialize in a full range of high-performance different solutions tailored for global industrial needs.
Free technical assessment for pre-sales consultation,customization service and seamless logistic & compliance for in-sales execution,On-site installation & training and 24/7 multilingual support warranty.
All products come with CE, ISO certifications and comprehensive testing documentation.
Regular maintenance programs and spare parts supply to keep your equipment running smoothly.
Common questions from our news readers and partners
A: All products have passed CE certification and ISO9001 certification. Some models can provide UL, GS and other certifications. We support providing certification documents for customer verification to ensure compliance with market access standards in the EU, North America and other regions.
A: We support OEM/ODM customization, including body Logo printing, color matching, installation of side shifters/weighing devices and other functions. The minimum order quantity MOQ for customization is 4 units,but the exact quantity usually depends on the products. and the customization cycle requires an additional 3-5 working days.
A: We can provide prototypes. The sample fee is 1.5 times the ex-factory price, which can be deducted from the payment after placing the order. The customer bears the sample shipping cost, and the delivery cycle is 7-10 working days.
